Cancel or Suspend Account
If you wish to cancel or temporarily suspend** your account, go to the “My Account” link (At the bottom of the website page).
1) Click “Subscriptions”
2) Select “Cancel”
You will still have full access to the website until your next billing cycle.
Come back anytime! All of your Favorites, Classes Taken, Comments and Star Ratings will be saved.
To Re-activate your Subscription
Simply login using your same Username and Password. You will be prompted to re-activate with your credit card. If you can’t remember your Username, email us and we’ll find it: info@pilatesology.com.
**Please note- Only members using PayPal are able to suspend their memberships. This is done at the members PayPal account page not through Athleticulture account page
Posted in: FAQs
